Problem-solving begins
with relationships
technique #1
building connections
non-violent communication is the root of problem-solving. when a loving caregiver takes the time to connect with a child, the child learns to trust that communication works and is worth the effort. Serve and return, or the circle of communication is the perfect way to connect. This video from the center for the developing child at Harvard shows some examples of how it feels to listen and respond to a young child in a way that promotes problem-solving and growth.
Serve and Return
-
Make eye contact.
-
Gaze into your baby's eyes when feeding, playing, and changing diapers
-
Share facial expressions of joy and excitement. Watch and listen to your baby.
-
Try to notice her early cues such as back arching, hand sucking, and grunting so you can quickly meet her needs and avoid excessive crying
Key Takeaways
-
Serve and return interactions—responsive, back-and-forth exchanges between a young child and a caring adult—play a key role in shaping brain architecture.
-
These interactions, much like a lively game of tennis, form a critical part of a child’s social environment and are crucial for early development.
-
They support development of early language and social skills that serve as a foundation for more complex, high-level cognitive abilities that form later in life.
Fast Facts
-
The human brain expects this game of back and forth, and it is essential for healthy development.
-
Naming what a young child is seeing, doing, or feeling helps make important language connections, even before they can talk or understand words.
-
Serve and return interactions reinforce brain circuits that are at the core of our early emotional well-being and social skills.
Responsive, attentive relationships with a caring adult help build a strong foundation for a child’s brain architecture and for all future health and well-being. When an infant or young child babbles, gestures, or cries, and an adult responds with eye contact, words, or a hug, this back-and-forth interaction—known as serve and return—helps to build and strengthen neural connections in the child’s brain. These connections are essential for the development of communication and social skills. Much like a lively game of tennis, these exchanges are not only fun, but they also provide good, skill-building practice.
When caregivers are attentive and responsive to a child’s needs and signals, they create an environment rich in serve and return experiences. There are countless ways for caregivers to engage in these essential exchanges
the dad in this heartwarming video responds to the child's cue of turning their head to the side and seeming to say the word "NO" by turning off the video. Priceless!

ps i love you
Problem Solving 101
-
Observe thoughtfully
-
notice what they're reaching for or trying to accomplish
-
let them try
-
give them space
-
avoid swooping in to fix their problems
-
It's ok to let them fuss or look to you for help
-
its helpful to give them the least amount of support they need to get what they're after while talking them through the issue

